Privacy Policy

Privacy Policy for Finding Balance with Meg
 Effective Date: 20-01-2025
Last Updated: 21-01-2025


Finding Balance with Meg (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled with care in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information.


1. Data Controller

The data controller for Finding Balance with Meg is:
Name: Megan Thompson
Email: meg@findingbalancewithmeg.com


2. What Data We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, date of birth, and address.
  • Health Information: Any information you voluntarily provide during coaching or counselling sessions.
  • Payment Information: Billing address and payment details.
  • Website Usage Data: IP address, browser type, cookies, and other technical information.


3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide coaching, counselling, and consulting services.
  • To communicate with you regarding appointments, services, or inquiries.
  • To process payments and issue invoices.
  • To improve our website and services.


4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for us to process your data.
  • Contractual Necessity: To fulfill our obligations under a service agreement.
  • Legal Obligation: To comply with applicable laws and regulations, such as the General Data Protection Regulation (GDPR).


5. Data Sharing

We do not sell or share your personal data with third parties, except:

  • With service providers (e.g., website operator) who assist in delivering our services.
  • When required by law.


6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, or on your request, your data will be deleted.


7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain circumstances.
  • Restriction: Request restriction of processing.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to data processing based on legitimate interests.
  • Automated Processing: You have the right to not be subject to a decision based solely on automated processing.
  • Withdrawal of Consent: You have the right to withdraw previously given consent about your personal data.

To exercise your rights, contact meg@findingbalancewithmeg.com. We will respond within one month.


8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.


9. Cookies

We use cookies on our website to enhance your browsing experience and ensure the website functions properly. Cookies are small text files stored on your device when you visit our website.


Types of cookies we may use:

  • Essential Cookies: These cookies are necessary for the website to function properly, such as maintaining server connections, storing your cookie preferences, and ensuring security.
  • Third-Party Cookies: Our website is hosted on Namecheap and built using Systeme.io, which may set cookies for technical purposes, such as session management, load balancing, or analytics.


We also use Cookiebot to manage cookie consent and ensure compliance with GDPR. Cookiebot may set cookies to store your preferences regarding the use of cookies on our website.


You can review the privacy policies of these third-party providers for more information:

- Namecheap Privacy Policy https://www.namecheap.com/legal/general/privacy-policy/

- Systeme.io Privacy Policy https://systeme.io/privacy-policy

- Cookiebot Privacy Policy https://www.cookiebot.com/en/privacy-policy/


Managing Cookies: You can manage your cookie preferences through the cookie popup provided by Cookiebot or by adjusting your browser settings. For more information about cookies and how to control them, visit https://www.allaboutcookies.org/.


10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately when posted on our website.


11. Complaints

If you believe we have not complied with your data privacy rights, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website: https://autoriteitpersoonsgegevens.nl.


12. Links to Other Websites

Our website contains links to third-party websites or services, such as social media platforms or external resources. Please note that we are not responsible for the privacy practices, policies, or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your personal data.


13. Data Breach Notification

In the event of a data breach, we will notify the relevant supervisory authority within 72 hours and, where applicable, affected individuals as soon as possible.


14. Data Protection Principles

We adhere to the Data Protection Principles outlined in the GDPR, including:

  • Lawfulness, fairness, and transparency.
  • Purpose limitation.
  • Data minimization.
  • Accuracy.
  • Storage limitation.
  • Integrity and confidentiality.
  • Accountability.


15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact meg@findingbalancewithmeg.com.